We have a track record of streamlining operations and assisting our clients to implement highly integrated, cost effective systems.

We accomplish this by building and leading teams made up of client staff and external specialists. Together we analyze needs, specify requirements, and identify the best alternatives. This enables us to implement solutions that are responsive to user's current and future needs.

Streamlining International Grantmaking
Project Director for a large scale collaboration of international grantmakers, the leading associations in the philanthropic community, and the IRS to establish a centralized repository of equivalency determination information on non-U.S. based NGOs. Conducted in-depth research, developed detailed operational and system requirements, published a request for proposal, and managed the review, selection and contracting process for a host organization.

Global Grants Program Management
Managed the milestone-based Grand Challenges in Global Health grant program. Implemented integrated "best practice" online systems to solicit and process 2,000 proposals from researchers in 98 countries. A very high level of support was provided to all applicants to promote quality research. Conducted 6,000 critical peer reviews via the Web and in panel meetings by internationally renowned scientists. To date the program has made grants of more than $436 million.

Grants Management System Design and Implementation
Conducted needs assessments, conducted workflow analysis, developed RFPs, evaluated vendor responses, negotiated contracts, managed projects, established hierarchical classification schemes, implemented integrated LAN, WAN and client/server information systems for nonprofit organizations, foundations and corporate giving programs. Systems include:

	Budgeting and accounting systems
	Contact management
	Document imaging and management
	Dynamic links to online database services
	Integration with Microsoft SharePoint®
	E-mail, group calendar and scheduling
	Proposal tracking and grants management
	Outcome measurement
	Multi-lingual systems in French, German, Dutch and English
	Automated links to publish searchable grant data on Web sites
	Links to the Foundation Center's free interactive maps and charts
	Links to matching gift service providers
	Remote access by field offices and laptop users

Online Interactive Information Resources for Grantmakers and Grantseekers
Conducted in-depth research about available information resources for grantmakers and grantseekers. Identified key trends and how new technologies and demands for greater interoperability and powerful geo-mapping and analytical tools are impacting the development of next generation systems. Assisted the Foundation Center to develop interactive maps and charts. Future versions will include overlays of census and other data.

Web Site Design and Development
Designed, developed, managed, Internet, intranet and Web portal sites for corporations, foundations and associations. Capabilities included: content management systems (CMS), membership management, event registration, online ordering from document libraries, automatic subscription to LISTSERV, technical support references, and broadcast e-mail subscription. Conducted comprehensive data analysis of site usage and developed reports of findings and recommendations that resulted in site improvement and enhancement.

Workgroup Collaboration
Designed, implemented and managed Microsoft SharePoint® workgroup collaboration portals that enabled team members at remote locations to share information and work together effectively and efficiently.

	Establish a directory of all team members, contact information and roles
	Access and share documents in a central online repository
	Maintain project plans and up-to-date status of all assigned tasks
	Create a shared master calendar of all meetings and key events
	Group editing of documents showing tracked changes
	Track key issues and progress towards resolution
	Conduct online threaded discussions
	E-mail notification of new and changed content on specified topics
	Publish announcements and reference links
	Conduct online surveys
	Provide full text search of all online content including documents

Knowledgebase Systems
Designed and implemented Web-based knowledgebase systems to provide target audiences with fully searchable access to extensive libraries of content. Data formats included documents, FAQs, reference links, presentations, quantitative data, images, and multimedia files. System usage was carefully evaluated to enable continuous process improvement. Both commercially available and custom developed application software was used.

Grant Program Design and Administration
Identified and investigated exemplary programs that made effective use of technology. Conducted seminars to report findings and recommendations to educational policy-makers, legislators, chief state school officers, college presidents, curriculum coordinators, teachers, and grantmakers.

Reviewed grant proposals, conducted site visits, and provided strategic planning, training, and technical assistance services to grantees in the USA, Senegal, Sierra Leone, and Zimbabwe.



Matching Gift and Workplace Giving Outsourcing
Conducted reviews of corporate internal matching gift operations, in-depth comparison and evaluation of matching gift and workplace giving service providers, and cost/benefit analysis. Developed findings and rationale for board review and approval. Negotiated contracts, and assisted in the development of standards for electronic feeds from service providers to grantmaking systems.

Data Center Design
Designed data centers to serve 24x7 operations. Implemented complete data center monitoring and alerting systems to monitor all servers and network devices, Internet connectivity, AC power, temperature, humidity, program availability. Ensured availability of redundant servers and components for all critical points of failure plus backup generator in the event of a power outage.

Web-based Surveys
Designed and conducted Web-based surveys, conducted detailed cross-variance analysis of results and developed graphical reports with detailed findings and recommendations that resulted in improved systems and services

	Client satisfaction with products and services
	Users of technical support services, classroom and online training programs
	Fortune 100 corporation’s use of information systems
	Grantmakers and grantseekers use of philanthropic Web sites
	Teachers, school administrators, board members and curriculum coordinators use of online educational materials
	Disability funding

Electronic Publishing
Migrated a weekly publication to desktop publishing to streamline production, lower costs, and to enable on-line and CD-ROM publication. Developed and implemented strategies for broadcast e-mail publishing of newsletters, press releases, and reports.

Product Design and Marketing
Conducted strategic planning, product design, and marketing services to the providers of computer software and services. Conducted client satisfaction surveys, focus group sessions, and interviews. Developed targeted recommendations that resulted in product/service improvements and enhancements.

National Grant Reporting Standards
Assisted all major grants management software companies and the Foundation Center to establish and implement a national foundation grant data reporting standard. Enables foundations to report grant data to the Center using an electronic format more easily, accurately, and efficiently.

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